News Release:
FOR IMMEDIATE RELEASE
3/5/2008
CONTACT: Denise Dennewitz
Marketing Coordinator
Direct: 330-491-2975
Fax: 800-358-7768
Email: ddennewitz@veohio.com
Konica Minolta Business Solutions U.S.A. Honors
Graphic Enterprises Office Solutions of North Canton, Ohio with a
2008 Pro-Tech Service Award for Service Excellence
Ramsey, N.J. and N. Canton, Ohio – 2/28/08 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced that Graphic Enterprises Office Solutions of N. Canton Ohio has been honored with a 2007 Pro-Tech Service Award. The Pro-Tech Service Award recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
“Providing excellent service has become increasingly important in our industry. Konica Minolta is committed to assuring the highest performance standards across our organization,” said James Ingrassia, vice president, solutions support and development, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents Konica Minolta’s gold standard for service competence and proficiency. There is no higher honor for a Konica Minolta dealer and Graphic Enterprises Office Solutions should be very proud of its achievement.”
A 20-time Pro-Tech Service Award winner, Graphic Enterprises Office Solutions, headed by Brian Frank, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning bizhubTM products. To attain the Pro-Tech standard, each element of Graphic Enterprises Office Solutions operation was evaluated and measured, including its: management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
“The Pro-Tech Service Award is a mark of distinction that we are proud to showcase. It symbolizes our commitment to offering the best business practices and the best in service. It certifies to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity. It shows to our customer that they can depend on us,” said Brian Frank, President, Graphic Enterprises Office Solutions
About Konica Minolta Business Solutions U.S.A.
Konica Minolta Business Solutions U.S.A. Inc. (www.kmbs.konicaminolta.us), a leader in advanced imaging and networking technologies for the desktop to the print shop, brings together unparalleled advances in security, print quality and network integration via its award-winning line of bizhubTM multifunction products (MFPs); bizhub PROTM production printing systems; magicolor® desktop color laser printers and all-in-ones; and pageproTM monochrome desktop laser printers and all-in-ones. Konica Minolta also offers advanced software solutions, wide-format printers, microform digital imaging systems, and scanning systems for specialized applications.
Headquartered in Ramsey, NJ, Konica Minolta delivers expert professional services and client support through an extensive network of direct sales offices, authorized dealers, resellers and distribution partners in the United States, Canada, Mexico, Central America and South America.
About Graphic Enterprises Office Solutions
Formed in 1970 in Canton, Ohio, Graphic Enterprises features the Konica Minolta’s bizhub series product line. Secondary lines include Kyocera copiers and printers and Muratec multi-function units. Graphic Enterprises has received Konica Minolta’s prestigious Pro-Tech Service Award every year since its inception in 1985. The company employs 20 sales representatives and 30 service technicians in Youngstown, Dover, Coshocton and North Canton. www.geiohio.com
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Konica Minolta is a trademark of Konica Minolta Holdings, Inc. All other trademarks mentioned in this document are the property of their respective owners.