At Graphic Enterprises, we are committed to our customers and take pride in the relationships we have nurtured throughout the years. We are proud of our success and feel honored to work with many local businesses. Although many companies claim to provide the best products and services, our customers make that claim for us. It is reassuring to hear from our satisfied customers and it brings us great pleasure to share these comments with you.
Testimonials
I am writing to say how pleased we were with the purchase of our black and white copier a couple of years ago. Over the past couple weeks we decided it was time for a color copier to give us some new printing opportunities. Since we had such a good experience with service training and support we decided to upgrade to a color copier from Graphic Enterprises. We appreciated the time you spent with us showing different ideas and ways to use the copier. I would recommend you and Graphic to anyone in the market for a copier.
Robert Morrow
President
The Bowdil Company
I would like to thank Graphic Enterprises for their excellent service and continued expertise in the copy and fax machine fields.
Graphic Enterprises supplies all of our needs with supplies such as toners and fax drums and are ready to service or repair any of our copy or fax machines within a day of our request for such service.
I would recommend Graphic Enterprises to anyone in need of their services. They are a great company to work with.
Tom Shumar
Ziegler Bolt and Parts Co.
I am pleased to send this letter of reference regarding our experience with Graphic Enterprises and especially Tony Simeone. Tony has been attentive to our needs and responsive to our budgetary requirements. His attention to detail has been helpful in our decision making process regarding the purchase of office equipment.
Because of his friendly attitude and cooperation, our experience with Graphic Enterprises has been a good one.
We look forward to a continued relationship with Graphic Enterprises.
Yours truly,
Rev. Kenneth D. Weaver, Sr.
First Assembly of God
Just wanted to drop you a quick note acknowledging your Thank You card we recently received from you. To be hones, Summit Construction should be thanking your fine company as it has always been very helpful to us in your purchases and leases. Your staff including but not limited to Lynda (our sales rep) has always been informative and willing to go the extra mile to meet our needs as a growing business.
So, I would like to THANK YOU for everything and look forward to future as both our companies help each other.
Sincerely,
Steve Nagy,Controller
Summit Construction Co. Inc.
We recently were called on by your account representative Erica English. She called and made an appointment to come out to our place of business to introduce herself and see what our future copier needs may be.
We had been having some trouble with our machine as well as our fax machine and her and I began to discuss options. She explained to me all the features and benefits of a new Konica Minolta to purchase or possibly lease. I told her this would be a decision my boss would have to make and she was perfectly fine with that. She said that was understandable and she would get back to me. She offered to go back to her office and work us up some numbers for proposal and meet with he and I at a later date.
A few days later we met and she explained all of our options. Never did we feel pressured or were made to feel as if we had to decide on the spot. The selling point was the fact that we would be saving money as a company as well as her explaining to us the team support we would receive.
I would highly recommend Erica to anyone to needs help in purchasing or leasing from your company. Not only did she follow up with us and stop in to check on us, but she made sure we knew she and your support team would always be there to help us if needed in the future. So often in this world you are sold something never to see or hear from your salesperson again. I myself was in sales for over 20 years before I took this job and I can relate to both sides of the situation.
In closing I would like you to extend our thanks again to Erica and your team for all her help and I hope you know what an asset she is to your company.
Debbie Satterfield
Office Manager
Glazing Systems Inc.
I would like to bring to your attention how pleased we are with the service and the quality of the equipment we have recently contracted with Graphic Enterprises.
Tony Simeone (Account Executive) has been wonderful from the start regarding explaining our options, arranging demos, etc. We appreciate the fact that now that it’s been months since we changed to your company, Tony still stops in or calls to ask how everything is going with the Konica Minolta copier, if we need anything, have any questions, etc.
We seldom ever need a service/repair; however, when we do, Bob Metzger (Service Technician) accommodates our every need in a timely manner. Bob always arrives soon after we contact the service department. He is most professional and friendly. I notice the he always checks all parts of the copier, plus cleans inside and outside the machine. He always states that we should feel free to call anytime we need service because he may be in the area anyhow and would be glad to check our equipment.
Both Mr. Simeone and Mr. Metzger represent Graphic Enterprises, Inc in the best way possible. I always feel we are one of your most important customers with the promptness and courteous manner they serve our needs.
We appreciate both Tony Simeone and Bob Metzger for the service they provide and for making us feel like one of the Graphic Enterprises, Inc.’s valued customers.
Sincerely,
Joyce Doane
Sales Administrative Assistant
Pepsi Americas